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Our Shipping & Return Policies

The following policies apply to the various products purchased directly from BoxWrench.net. If you have purchased DVDs or other BoxWrench products from other vendors, please refer to their return policy.


DVDs

Returns for full refund are available on DVDs for a period of 30 days after purchase as long as shrink wrapping or carboard zip sleeve is un-opened. Unwrapped discs are not available for refund but are eligible for exchange in case of damage during shipment or due to manufacture defect. Exchanges are limited to 90 days from date of purchase. Customer is responsible for shipment back to BoxWrench for returns or exchanges.

Books

Returns for full refund are available on books for a period of 30 days after date of purchase as long as books do not have signs of damage. Any sealed books which have been unwrapped are not eligible for return. Customer is responsible for shipment back to BoxWrench for returns.

Shipping

We observe all major U.S. holidays. Typically, your order will ship the very first available business day that it can, pending holidays. We do not offer Saturday delivery thru UPS or FedEx. Therefore, expedited deliveries ordered on a Thursday or a Friday, probably will not arrive or be shipped till the following Monday or start to the business week, depending on it's shipping method. Orders may not ship the same day if they've missed a carrier pick up time. Please be aware of this before you make your shipping selection. Contact us if you have any questions.

Combos

Combo's are dynamically adjusted sales of bundled items. Each DVD combo's saves about  12% off retail, compared with buying the items individually.

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CART IS EMPTY

#1 Selling DVD
Basic Engine Building



Customers Rave Reviews

"Without doubt, your DVD is the best instructional video I have ever seen, bar none.---this is one purchase that I am 200% satisfied with."----P. Burke

"Your DVD made it real easy and fun".---Ken

"Your program is fantastic! I no longer wish to make my own educational video. I now own the Sistine Chapel of engine rebuilding instructional programs."---Damian M--USMC

"I must admit, it is the best that I have ever seen. Even better than standing next to a mechanic"--J. Steiger

"It took my understanding of the rebuilding process way beyond my expectations. I feel more confident than ever after seeing the DVD."--JT--Kansas City.

"WOW. What a great tool! I am confident that I will be able to rebuild my 1971 Pontiac 350."---Kevin

I have to admit, it is one of the best instructional & educational pieces I have ever seen."---Len




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